How to set up your calendar and availability

July 29, 20263 min read

Create a booking calendar, set when you are free, and personalise how it looks and works, so clients book the right times without the back-and-forth.

Why this matters

A booking calendar takes the admin out of scheduling. Clients see only the times you are actually free, pick one, and get a confirmation. You stop playing email tennis, cut no-shows with automatic reminders, and keep every booking in one place.

Create your calendar

  1. In the left-hand menu, click Calendars, then Calendar settings in the top right.

  2. Click Create calendar.

  3. Choose the type that fits how you work:

  4. A simple or personal calendar for one-to-one appointments, like a consult or a treatment.

  5. A round-robin calendar to share bookings across a team.

  6. A class or group calendar when several people book the same time slot, like a workshop.

Pulsehub types of booking calendars
Pulsehub types of booking calendars
  1. Name it and add your branding

  2. Give the calendar a clear name your clients will recognise, for example "Discovery call" or "Facial appointment".

  3. Add a short description so people know what they are booking.

  4. Set the meeting length, and choose where it happens: a Zoom or Google Meet link, a phone call, or your address for in-person visits.

  5. Add your logo or brand colour so the booking page looks like you, not a generic form.

    Setting up and customising your calendar
    Setting up and customising your calendar

Set your availability

This is the part that keeps your diary sane.

  1. Set your weekly hours, the days and times you actually take bookings.

  2. Add buffer time before or after appointments, so you are not booked back-to-back.

  3. Set a minimum notice, so no one can book you in ten minutes' time.

  4. Set how far ahead people can book with the maximum days in advance.

  5. If you want, cap how many bookings you take per day.

availability settings within your connected calendar
availability settings within your connected calendar

Personalise the booking experience

Choose what the booking form asks for, so you get the details you need before the appointment.

Turn on the confirmation, and set a confirmation message or a redirect to a thank-you page.

Turn on reminders by email and text. This is the simplest way to cut no-shows.

Custom email notification for calendar bookings
Custom email notification for calendar bookings

Connect your own calendar

So PulseHub only ever offers times you are genuinely free, connect your Google or Outlook calendar to this one. That way anything already in your personal diary blocks the slot automatically. The full steps are in our guide on connecting two-way calendar sync.

Share it and test

Copy the booking link and put it in your bio, your emails and your messages, or add the calendar to a page on your site.

Book yourself an appointment from the link to check the flow, the confirmation, and that it lands where you expect.

Sharing link for your calendar
Sharing link for your calendar

Pro tip: keep one calendar per type of appointment. It keeps your availability and reminders clean, rather than trying to make one calendar do everything.

Note: if a calendar is not offering any times, check that your weekly hours are set, your minimum notice is not too high, and the maximum days in advance is not too low.

Need help?

If you are not sure which calendar type suits your business, contact the PulseHub team at support.pulsehub.nz and we will point you to the right setup.

set up calendarbooking calendarcalendar availabilityPulseHub calendar settings
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