More five-star reviews, with far less effort.
Automated review requests, centralised monitoring, and simple response management, so your Google and social reputation grows on its own.
Channels Included
The problem
Most happy clients never leave a review.
Not because they are not satisfied. Because no one asked them at the right moment, in the right way.
For service businesses, Google reviews are one of the highest-impact ranking signals for local search. A business with 50 recent, detailed reviews will appear above a competitor with better services and worse social proof. That is the reality of local SEO.
PulseHub automates the review request process so that every satisfied client receives a timely, personal-feeling prompt to leave a review. The ones who are happy will. The ones who are not can be redirected to a private feedback form before they reach Google.
wha'ts included
A reputation system that runs without you.
Automated review requests
After an appointment, purchase, or completed job, PulseHub sends a review request automatically. Timed to arrive when satisfaction is highest. Personalised with the client's name and a direct link to your Google profile.
SMS and email deliverability
Review requests go out via SMS for the best open rates, with an email backup. Short, direct, and frictionless. The fewer clicks between a happy client and a five-star review, the more reviews you receive.
Negative feedback redirect
If a client signals dissatisfaction in their response, they are redirected to a private feedback form rather than Google. This gives you the opportunity to resolve the issue before it becomes a one-star review.
Centralised review dashboard
See all your Google reviews in one place inside PulseHub. Monitor new reviews, respond directly from the dashboard, and track your rating over time.
Review count tracking
PulseHub tracks your total review count and average rating over time. See the direct impact of your review request sequences and identify where they are performing best.
why it matters
Your Google rating is your most visible marketing asset.
Before a potential client calls, visits your website, or looks at your social media, they have already seen your Google rating. For most local service businesses, a strong review profile is the difference between getting the call and being skipped.
The businesses with the most reviews are rarely those with the happiest clients. They are the ones who ask consistently.
Reviews directly influence local search ranking and visibility
Businesses with 50+ reviews receive significantly more click-throughs than those with under 10
Automated sequences ask at the optimal moment, when satisfaction is at its peak
A private feedback redirect protects your rating before problems go public
Get started today
Start building your review profile automatically.
Book a walkthrough and see how reputation management would be set up for your business inside PulseHub.
Set up in under 24 hours. New Zealand support.
The all-in-one CRM built for New Zealand service businesses. Capture, nurture, and convert, all in one place.
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Built in New Zealand for New Zealand businesses.