One inbox. Every conversation.
Email, Facebook, and Instagram messages all in one place. No switching tabs. No missed messages. No client left waiting while you search through platforms.
Channels Included
Channels
Every channel. One conversation history.
Whether a client texts you, emails you, or DMs you on Instagram, every message shows up in the same place - with the full conversation history, their contact record, and their pipeline stage right alongside it.
Send and receive emails from within PulseHub. Every thread is attached to the contact record, so you never lose context when switching between clients.
Replaces: Gmail or Outlook tabs
Facebook Messaner
All Facebook page messages land directly in your PulseHub inbox. No more logging in to Business Suite to respond to leads who found you through your Facebook page or ads.
Replaces: Meta Business Suite
Instagram DM's
Instagram direct messages, including replies to stories and reels, come straight into PulseHub. Respond without opening Instagram and keep the conversation in one thread.
Replaces: Instagram App
how it works
Reply faster. Win more business.
Speed-to-lead is the single biggest driver of conversion for service businesses. The first to respond wins. PulseHub's unified inbox surfaces every message immediately, so your team responds in minutes, not hours.
Every channel in one view
See all messages regardless of where they came from, with full contact history alongside each thread.
Auto-tagging and pipeline moves
Reply to a lead and their contact record updates automatically. Tag, move to pipeline stage, or assign to a team member, all from the inbox.
Automated responses when you're busy
Set up instant auto-replies for after-hours messages so every lead gets acknowledged immediately, even at 10pm.
highest roi feature
Missed call? PulseHub texts them back in seconds.
The moment a lead calls and hangs up, PulseHub automatically sends them a personalised SMS — before they've had a chance to dial the next business on their list.
For trade businesses especially, this single feature recovers jobs that would otherwise be lost entirely. Most clients recoup the entire cost of PulseHub from one recovered job per month.
results
The numbers behind faster replies
Response time is the most underrated competitive advantage for service businesses. PulseHub automates the first touch so you're always first.
We went from losing leads to booking 40% more jobs in the first 90 days.
Conncected platform
The inbox connects to everything
The unified inbox isn't a standalone tool. Every conversation feeds directly into the rest of PulseHub, so the right follow-up happens automatically.
CRM and Pipeline
Every new message from an unknown contact automatically creates a lead record and places them in your pipeline at the right stage.
Automations
Replies to your automated sequences land back in the inbox. You see the full context of every automated conversation alongside your manual replies.
Booking Links
Send a booking link directly from any conversation. When they book, the appointment appears on your calendar and a confirmation SMS goes out automatically.
Get started today
See PulseHub in Action
Book a free 30-minute demo and we will show you exactly how PulseHub fits your business. No hard sell. Just clarity on what's possible.
Set up in under 24 hours. New Zealand support.
The all-in-one CRM built for New Zealand service businesses. Capture, nurture, and convert, all in one place.
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Built in New Zealand for New Zealand businesses.